Privacy Policy

Effective date: August 24, 2026

BTDMX LLC (“BTDMX,” “we,” “us,” or “our”) respects your privacy. This policy explains the information we collect through btdmx.com, how we use it, and our practices for SMS/text messaging.

Information We Collect

When you contact us, we may collect information you voluntarily provide, including your name, email address, mobile phone number, reason for contacting us, message, and your separate Customer Care and/or Marketing SMS consent selections. We may also receive ordinary technical information needed to operate and secure the website.

How We Use Information

We use information to respond to inquiries, provide requested services, communicate about projects, scheduling and customer service, operate and improve our website, maintain security, and comply with legal obligations.

Customer Care SMS

If you separately opt in to Customer Care SMS, BTDMX LLC may use the mobile number you provide to send messages about your inquiry, project updates, scheduling, and related customer service.

Marketing SMS

If you separately provide express written consent to Marketing SMS, BTDMX LLC may use the mobile number you provide to send recurring automated marketing and promotional messages, including promotional offers, company or brand announcements, service updates, and marketing campaigns.

SMS / Text Messaging Privacy

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time and HELP for help.

We may use service providers solely as necessary to operate our services and communications, subject to appropriate protections. SMS consent is specific to BTDMX LLC and is not transferred as consent for another company to market to you.

Your Choices

Providing a mobile number is optional. Customer Care SMS consent and Marketing SMS express written consent are separate, optional choices. Neither is a condition of purchase, receiving services, or submitting a website inquiry. You may withdraw SMS consent at any time by replying STOP.

Data Protection and Retention

We use reasonable administrative and technical measures to protect information. We retain information only as reasonably necessary for the purposes described above, including maintaining records of messaging consent and opt-out requests where appropriate.

Contact

For privacy questions or requests, contact BTDMX LLC through the contact form at btdmx.com/#contact.